Idea Learning Group

Meet the Team

Jillian Douglas
Co-Founder and
Chief Learning Officer

Competition, Futuristic, Activator, Input, Maximizer

With 20+ years of experience in adult education, Jillian has a passion for conceptualizing and delivering operational, managerial, and leadership-focused employee development programs. She also facilitates classroom learning and conducts speaking engagements on a wide variety of topics related to adult learning and development. When Jillian’s not working, you'll find her preoccupied with mid-century modern architecture or being silly with her three kids.

"Learning is experience. Everything else is just information." –Albert Einstein

Shannon McKenzie
Co-Founder and
Chief Operating Officer

Individualization, Achiever, Strategic, Relator, Developer

Shannon oversees business operations, leads our talented team of learning consultants, and dishes out daily doses of wit. Shannon's passion is ensuring that each individual’s learning needs are met clearly, simply, and effectively helping people perform their work more efficiently and businesses excel. When she's not working, you'll find Shannon exploring with her family and hanging out with her dogs.

"The sun, with all those planets revolving around it and dependent on it,
can still ripen a bunch of grapes as if it had nothing else in the universe
to do."
 –Galileo Galilei

Emily Segel
Learning Resource Manager, Learning Consultant

Harmony, Responsibility, Individualization, Developer, Discipline

Emily believes collaborating with clients is essential to developing successful learning engagements. Her core areas of focus are onboarding, performance management, and organizational development. She is passionate about ensuring systems are running efficiently and loves to help clients organize and optimize their processes. When Emily's not working, you'll find her playing board games, experimenting in the kitchen, or cheering in the stands at the Portland Timbers games.

"Those who don’t believe in magic will never find it." –Roald Dahl

Katie Paulson, M. Ed.
Senior Client Services Manager

Responsibility, Strategic, Relator, Command, Communication

Katie loves to learn and apply her knowledge, skills, and creativity to solving problems and developing solutions. With a strong background in adult learning, instructional design, retail management, event planning, program development, and project management, Katie brings a breadth of knowledge and skills to everything she does. When she's not working, you'll find Katie spending time with her family and friends in the Crossfit box, on the running trails, or exploring the bounty and beauty of Northern California and the world.

“What you do every day matters more than what you do once in a while.” –Gretchen Rubin

Arianna Nassib
Learning Coordinator

Includer, Positivity, Developer, Connectedness, Achiever

As a learning coordinator, Arianna supports the Idea Learning Group team and clients. She has a passion for bringing people together within an organization as well as discovering and understanding new ways to manage and foster employee development. Through her experiences, she has gained a great interest in organizational culture and how it is represented in employee learning. When she is not working, you will find Ari spending her time exploring Portland restaurants, shops and coffeehouses. She loves being with her family, cooking, staying active, and visiting the Oregon coast.

“I can do things you cannot, you can do things I cannot; together we can do great things.”
– Mother Teresa

Client List

Financial and Business Services
IT Assurance
Northwest Community Credit Union
St. Helens Community Credit Union
Confidential Fortune 100 Insurance

Government and Energy
Bonneville Power Administration
City of Salem
Marion County (Oregon)
On Electric Group
Semco Maritime
Vestas Wind Systems A/S
Xzeres Wind


Oregon Health & Science University
Permanente Dental Associates
Salem Hospital
St. Mary Medical Center
Memorial Family of Services

Commune Hotels + Resorts
Kimpton Hotels + Restaurants

Daimler Trucks North America
Non-Profit and Education
ATD Cascadia
Coda, Inc.
Mercy Corps
School of Rock, Portland
Volunteers of America, Portland


Banfield Pet Hospital
Costco Warehouse
Happy Hamster
Maletis Beverage
New Seasons Market
Play N Trade Video Games
Salt & Straw

Heartland Payment Systems
Jive Software
Viewpoint Construction Software


IdeaLearning Group LLC, Leadership Development, Portland, OR


Contact us with business inquiries or to discuss your project needs and vision.


We always enjoy connecting with talented professionals in the learning and development field.




2701 NW Vaughn St #103
Portland, OR 97210