Idea Learning Group
CASE STUDY #6

Viewpoint Construction Software

CLIENT:
Coaxis
NEEDS ASSESSMENT:
Viewpoint Construction Software
MEMORABLE QUOTE:
“I am really pleased and impressed with how rapidly Idea Learning Group dove in and understood the concepts, built SME relationships, and kept delivering high-quality work on a very aggressive timeline without making any compromises.”

Idea Learning Group partnered with Coaxis to create a custom series of software management and development training courses. Coaxis serves the US and international construction industry, with headquarters in Portland, Oregon. The company is rapidly growing with an expanding customer base. Viewpoint Construction Software, a division of Coaxis, is currently the fastest growing construction accounting software provider in the construction industry.

Coaxis needed a way to quickly ramp up employees on technical skills to avoid a revenue bottleneck and to keep up with demand. Needing a “SWAT team” approach to training, Coaxis hired Idea Learning Group to address their needs quickly and efficiently.

We got to work right away creating two key technical training programs, which included elearning, job aids, and classroom materials, with built-in mentoring opportunities and assessments. We were able to start with zero content and developed a full-fledged training program within 90 days. The result was impressive: a 50% reduction in ramp-up time and an increase in experts dedicated to revenue-generating technical services.

The first project involved creating database training for Viewpoint Construction Software. The material focused on interpreting data in key tables, finding information and resources, and identifying naming conventions and patterns in various tables. We also created a custom user guide to supplement the training, which Coaxis employees and contractors describe as an invaluable resource. The entirely self-paced training is widely applicable across the company. Overwhelmingly positive feedback flowed in from all over the company following its rollout.

Our next project focused on data conversion and was intended for a much more specialized audience. Our training goals were to explore the process of data conversion, review key tasks, and to emphasize the importance of mentor/mentee relationships in supporting ongoing development. The pilot session received extremely positive feedback, and attendees reported highly valuing the materials.

Although Idea Learning Group was new to the construction software industry, we attribute our great success in both programs to the effective partnership we built with Coaxis subject matter experts and our ability to conceptualize and execute the technical training based on solid instructional design principles.

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503.208.3256
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LOCATION

2701 NW Vaughn St #103
Portland, OR 97210